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FREQUENTLY ASKED QUESTIONS
1/ WHAT LOGISTIC SOLUTIONS DOES PNP OFFER?
PNP specializes in logistics and export production procedures.
We provide full support with:
- Customs clearance, including quarantine inspection, factory inspection, and settlement reporting
- Domestic and international delivery, such as inland trucking, sea freight, air freight, and express courier services
- Cargo insurance, with coverage provided by Chubb
We handle every step to ensure smooth and efficient order fulfillment.
2/ HOW LONG DOES PNP TAKE TO COMPLETE THE LOGISTICS SERVICES?
At PNP, we handle logistics procedures quickly and efficiently thanks to our hands-on experience:
- Factory inspection: Completed within 7 days from the date of contract signing and permit approval.
- Quarantine inspection: Once all required documents are received, the quarantine certificate is issued within 2 days.
To learn more about our services, please visit the Services section.
3/ CAN I VISIT TO YOUR COMPANY ?
You’re always welcome! Just send us a message in the Contact Us section and we will arrange to meet at our facility as soon as possible.
4/ DOES PNP HAVE ANY QUALIFICATIONS IN LOGISTICS?
Yes. PNP is a certified customs brokerage agent and an official insurance agent of Chubb Insurance.
5/ HOW CAN I GET A QUOTATION FOR SERVICES?
Please provide us with detailed information about the service you need, so our team can give you proper consultation followed by a tailored quotation.
We offer transparent pricing with no hidden fees — everything is clearly communicated before you confirm your order.
6/ WHAT TYPES OF PRODUCTS DOES PNP SPECIALIZE IN CUSTOMS CLEARANCE SERVICES FOR?
We have successfully handled the export of agricultural products such as cashew nuts, black pepper, star anise, and cinnamon. We also provide logistics solutions for other sectors, including machinery, equipment, footwear, and rubber.
7/ WHICH CLIENTS HAS PNP PROVIDED SERVICES FOR?
We are a trusted logistics partner, delivering professional services to agricultural production and export companies such as Prosi Thăng Long, SVC, Maishe, and Phú Vinh.
8/ WILL THE SERVICE STILL BE PROCESSED IF I’M MISSING SOME DOCUMENTS?
Don’t worry — PNP can support you in case of missing documents. We’ll help handle the paperwork and make sure the service is completed smoothly.
9/ WHAT TYPES OF DOCUMENTS DO WE NEED TO PROVIDE FOR LOGISTICS SERVICES?
PNP staff will let you know exactly what documents you need, depending on the service.
We offer 24/7 support to help you prepare everything quickly and correctly.
10/ DO PNP OFFER FULL-SERVICES LOGISTICS SERVICES?
Yes. PNP offers full-service logistics solutions and handles the entire process to help clients save time and reduce risks.
WHAT SERVICES/PRODUCTS DOES PNP OFFER?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
CAN I REQUEST SOME SAMPLES FROM PNP?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
CAN I PAY A VISIT TO YOUR FACTORY?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
DOES PNP’S CHARCOAL HAVE ANY QUALIFICATIONS?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
HOW CAN I GET A QUOTATION FOR PRODUCTS?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
WHAT KIND OF PAYMENT DOES PNP ACCEPT?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
WHAT TYPES OF SHIPPING DOCUMENTS DO WE NEED TO PROVIDE?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
WHAT SERVICES/PRODUCTS DOES PNP OFFER?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
CAN I REQUEST SOME SAMPLES FROM PNP?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
CAN I PAY A VISIT TO YOUR FACTORY?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
DOES PNP’S CHARCOAL HAVE ANY QUALIFICATIONS?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
HOW CAN I GET A QUOTATION FOR PRODUCTS?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
WHAT KIND OF PAYMENT DOES PNP ACCEPT?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
WHAT TYPES OF SHIPPING DOCUMENTS DO WE NEED TO PROVIDE?
PNP Global Supply offers a wide range of services and products, including:
Services: Customs clearance, inland and international transportation, CHUBB insurance.
Products: Charcoal, pepper, cashew nuts, coffee beans.
You can find detailed information on our products here!
CUSTOMER’S FEEDBACK
Really impressed with how fast everything was processed. Got the documents done way quicker than I expected.
Any time I had a question, the team at PNP got back to me right away. Super helpful . They’re honest and straightforward. Had a small issue once, and they handled it fast .
We were able to negotiate pricing easily. Fair cost for the quality — I felt like I was getting a good deal.
Shipments always arrive on time. No delays so far, which makes things much easier on our side.
I always receive exactly what I ordered. The weight is accurate, and quality is consistent — that’s why I keep coming back.
